Mountain Hospice gains top honors with their float during the Mountain State Forest Festival. This year’s theme, “The Majestic Roads Lead to Royalty”, showcased husband and wife team Marvin and Sharon Brown. This husband and wife team, both volunteers at Mountain Hospice, adorned the top of the float as our royalty portrayal.

The body of the float was designed with roads weaving throughout, with the Elkins, West Virginia Mountain State Forest Festival Train and United States Flag anchoring the rear of the float.

Mountain Hospice will be holding their annual Memorial Services throughout November to honor and remember hospice patients that have passed away within the past year. We would like to extend an invitation to the public so they too can honor and remember their loved ones. Anyone who is interested in attending may contact Patty Delauder, Bereavement & Volunteer Coordinator, at (304) 823-3922. You may email [email protected] for additional information as well!

Mike Elza, Director of Marketing and Public Education, and Austin Currence, Marketing Assistant, took part in the annual Beverly Fireman’s Festival Parade this past weekend.

REMEMBER: Not all hospices are the same. Contact Mountain Hospice, your only hometown hospice in West Virginia. An organization with zero deficiencies obtained during a recent Medicare OFLAC Survey.

Mountain Hospice provides “Comfort & Compassion When It’s Needed Most”.
(304) 823-3922

Mountain Hospice Named a 2018 Hospice Honors Recipient

Belington WV May 22, 2018 — Mountain Hospice has been named a 2018 Hospice Honors recipient by HEALTHCAREfirst, the leading provider of Web-based home health and hospice software, billing and coding services, CAHPS surveys and advanced analytics. Hospice Honors is a prestigious program that recognizes hospices providing the highest level of quality as measured from the caregiver’s point of view.

“We are excited to recognize the 2018 Hospice Honors recipients for their hard work and dedication to providing exceptional care,” said J. Kevin Porter of HEALTHCAREfirst. “I congratulate Mountain Hospice on its success in achieving this highest of honors.”

Award criteria were based on Hospice CAHPS survey results for an evaluation period of October 2016 through September 2017. Award recipients were identified by evaluating performance on a set of 24 quality indicator measures. Performance scores were aggregated from all completed surveys and were compared on a question- by-question basis to a National Performance Score calculated from all partnering hospices contained in the HEALTHCAREfirst’s Hospice CAHPS database. Hospice Honors recipients include those hospices scoring above the HEALTHCAREfirst National Performance Score on 20 of the evaluated questions. HEALTHCAREfirst holds a special recognition, Hospice Honors Elite, to honor hospices scoring above the HEALTHCAREfirst National Performance Score on all 24 of the evaluated questions. Please visit HEALTHCAREfirst’s website at www.healthcarefirst.com to learn more about HEALTHCAREfirst Hospice CAHPS survey program as well as the Hospice Honors awards.

Mountain Hospice, Don Trimble, CEO, credits our hardworking team of nurses, aides, and personnel for our success. “I am very proud of our team. We work extremely hard on a daily basis to make sure our patients and their loved ones feel supported. We want them to be confident that they are not on this journey alone. We will continue to set our standards high and give the best hospice services possible.”

About Mountain Hospice:

Mountain Hospice provides comprehensive programs for the residents of Barbour, Grant, Mineral, Pendleton, Pocahontas, Randolph, and Tucker Counties in West Virginia. This includes physiological. Psychological, social, and spiritual comfort and care for the terminally ill individual, family, and close friends. We provide “Comfort & Compassion When It’s Needed Most.”

About HEALTHCAREfirst

 HEALTHCAREfirst provides web-based technologies and services to improve business and clinical operations for over four thousand home health and hospice providers across the United States. Based in Springfield, MO and one of the fastest growing providers of its kind, the company provides agency and clinical management software, outsourced revenue cycle management services (billing, coding and OASIS Review), CAHPS surveys, and advanced analytics, in any combination. HEALTHCAREfirst’s breadth of solutions offers agencies a single source to improve patient care, create operational efficiencies, increase profitability, and simplify CMS compliance. With HEALTHCAREfirst, agencies can focus on patients instead of paperwork. For more information, please call 800.841.6095 or visit the company’s website at www.healthcarefirst.com.

Mountain Hospice had their Triannual Survey from WV State Surveyors and were found to be deficiency free. The State Surveyors conduct an in depth review of the entire Hospice Program.

They do chart reviews on current and deceased patients; assess the Bereavement and Volunteer Program, and they conduct on site patient visits with the nursing staff. The State Surveyors ensure that Mountain Hospice follows the Conditions of Participation for Medicare from patient care to billing practices.  What does this mean for our patients?  It means that Mountain Hospice understands how important it is to deliver the best Hospice Services possible. From leadership to bedside staff, this high level quality care was demonstrated to the State Surveyors.  Our referral sources entrust the care of their patients to the staff of Mountain Hospice at a time that is very difficult for the patient and their loved ones. Mountain Hospice knows that it takes dedication from all of the staff in order to accomplish this.

CEO Don Trimble stated, “ I am very proud of our team. We work extremely hard on a daily basis to make sure our patients and their loved ones feel supported.  We want them to be confident that they are not on this journey alone.  Our deficiency free survey confirms this. We will continue to set our standards high and give the best Hospice Services possible.”